Legal

About this website

PC5 Solutions Inc. operates www.pc5solutions.com for business audiences. Its content provides general information about our consulting, procurement, commercial and technology services. It is not legal, tax or financial advice. Browsing this website or making an inquiry does not create a client relationship. Service scope, fees, responsibilities and deliverables are governed by a separate signed agreement. Examples and potential outcomes are not guarantees.

Using the website

You may view and make reasonable internal business copies of public content while retaining ownership notices. Do not misuse the website, attempt unauthorized access, introduce malicious software, impersonate others, infringe rights or collect personal information for unsolicited marketing. Please do not send sensitive or confidential information through a general inquiry; an inquiry does not create a confidentiality agreement.

Links and availability

External websites and booking services have their own terms and privacy practices. We may update website content and cannot promise uninterrupted availability or that every item is complete or current. To the extent permitted by law, this informational website is provided as is and as available. Nothing here excludes rights or liabilities that cannot lawfully be excluded, or changes commitments in a signed agreement.

Law and updates

These terms are governed by Ontario law and applicable Canadian federal law, subject to mandatory rights and jurisdiction rules that apply to you. Updates will show a revised effective date and apply prospectively. Where affirmative acceptance is required by law, merely posting these terms does not replace it. For questions, use the contact details below.

Scope and information

This notice explains how PC5 Solutions Inc. handles personal information associated with this website and business inquiries. When you email us or schedule a meeting, you may provide your name, business email, company, role, meeting details and information about your inquiry. Please provide only what is needed and avoid sensitive information. Client-controlled information handled under a service agreement is also subject to that agreement and the client’s applicable privacy notice.

How information is used

We use inquiry and booking information to respond, arrange meetings, assess requested services and maintain related business records. Information may also be needed to protect systems, resolve disputes and meet legal requirements. We do not use a marketing email mailing list. Responding to your inquiry and sending meeting or service communications are separate from marketing.

Website technology and cookies

The website uses Cloudflare hosting, Google Fonts and links to Microsoft Bookings. Loading pages or using these services can involve processing technical information, such as your IP address, browser information and service requests. Hosting and booking providers may use cookies or similar technologies for their functions and security. Their notices explain their practices: Cloudflare, Google and Microsoft.

We may introduce website analytics to understand usage and improve the site. Before introducing optional tracking that requires consent, we will explain the tools and purposes and provide the required choice. This notice does not give blanket consent to optional analytics or advertising. You can manage cookies through your browser; limiting them may affect third-party features.

Providers and disclosures

Information is shared as needed with providers supporting website hosting, email and scheduling, and with professional advisers or authorities where appropriate and legally permitted or required. Provider services may process information outside Canada, where local laws may allow access by courts or authorities. Contact us for information about the providers involved in your interaction.

Retention and protection

Our policy is to keep personal information only as long as reasonably needed for the purpose for which it was collected and applicable legal, accounting or dispute requirements, and to protect it with safeguards appropriate to its sensitivity. No online service is completely secure.

Your choices and questions

Contact us to request access or correction, ask about retention or deletion, withdraw consent where applicable, or raise a privacy concern. Rights and exceptions depend on applicable law; we may need to verify your identity and explain any restrictions. You may also contact the Office of the Privacy Commissioner of Canada or another privacy authority with jurisdiction. This notice does not limit your statutory rights.

Privacy inquiries: info@pc5solutions.com, attention: Privacy. Our mailing address appears below. Changes to this notice will carry a new effective date, with additional notice or consent where required.

Ownership

PC5 Solutions Inc. and its licensors retain applicable rights in their original website content, branding, graphics, frameworks, templates and materials. Client materials remain the client’s property. Ownership and use of commissioned deliverables, paid products and reusable tools are governed by their signed agreement or specific licence.

Permitted use

You may view public website materials and make reasonable internal business copies or quotations with attribution and ownership notices retained. Unless a licence or the law permits it, do not resell or commercially distribute materials, claim authorship, remove notices, or use PC5 logos or trademarks without written permission. Third-party content remains subject to its own rights and licences.

Permissions and concerns

These terms do not claim exclusive rights in ideas, facts or public-domain information, or limit fair dealing, fair use or other statutory rights. They do not transfer client-owned intellectual property or change existing contractual rights. Contact info@pc5solutions.com for permission requests or to report an intellectual property concern. Please identify the work, the relevant website location and your contact details.

Integrity and fair dealing

We expect PC5 personnel, contractors and representatives to act honestly, competently and within their authority. Follow applicable laws and lawful client requirements. Represent qualifications, fees, project status and results accurately. Disclose actual, potential or apparent conflicts of interest promptly and resolve them before proceeding.

Procurement and relationships

Do not offer or accept bribes, kickbacks or improper benefits. Respect client gift and hospitality rules. Disclose supplier compensation connected to client work and obtain the client’s informed written approval where applicable. Use fair evaluation criteria, protect bidder information, avoid collusion and do not make unauthorized commitments.

Information and respect

Protect confidential and personal information, use it only for authorized work and respect intellectual property. Use approved systems and review technology-assisted work for accuracy. Maintain a professional environment free of harassment, discrimination, unsafe conduct and retaliation. Keep accurate records and protect company and client assets.

Raising concerns

Report concerns to info@pc5solutions.com. Concerns should be reviewed fairly, with confidentiality protected as far as practical and lawful. Good-faith reporting must not lead to retaliation. Nothing prevents reporting to regulators, law enforcement or legal advisers. Breaches may lead to appropriate corrective action subject to applicable law and contract. This code does not change employment status or override statutory or signed contractual rights.